On the left the speed test from Chrome Browser. Same device (Google Pixel 5), same network from Google Nest Wifi, same time. Sky WiFi Hub has all WiFi networks turned off at the moment. My provider is Sky WiFi (Italy) and I am using Sky WiFi Hub connected to Google Nest WiFi via Ethernet. If, on the other hand, I do a speedtest via browser from a device connected to the network (Google Nest WiFi) then I get to 500Mbps in download. The strangest thing, however, is that now the speedtest does not reach more than 95Mbps in download (300Mbps in upload) via the speedtest of the Google Home app. Then the disconnections started and I fixed them with the bridge mode. The first time I installed and configured Google Nest WiFi I had an amazing connection with speedtests close to 1Gbps for a few hours. I can add some details on the analyzes carried out. If I activate the NAT mode I cannot stay connected to the wifi for more than a few minutes. It seems that only bridge mode is working correctly. I've been trying to debug the problem for weeks, it's really frustrating. (could it be a load issue (but still my wife´s phone is not heavily loaded with WiFi activity when it goes down)ĪND - All these dissconnections have started after I replaced my old WiFi router to Google Nest (with to sattelite devices) I also want to add that the MacBook WiFi connection tend to drop when I´m in a MS Teams meeting. So to conclude, WiFi drops for some devices, randomly and not at the same time for all devices. I even do an internet perfrormance test and get excellent values. When any device is disconnected I go in to the Google Home app on the phone to check network status and it is always green at these occations. My wife´s Samsung Galaxy A50 however, loses WiFi connection very often and much more often than my MacBook Pro.Īt the same time as my MacBook disconnects, a Windows 10 computer still has connection. I´ve found out that when I get disconnected from WiFi on my MacBook Pro 16 I´m not disconnected on my Samsung Galaxy S21 Ultra - it still works fine. However, I would like to add some findings about the problem, just for your further analysis. I´m right now in the process of trying the suggested steps. I have reset the priorities and my modem is a modem alone. I have already unplugged the modem and the router and then plug the modem waiting for the internet to work and plugged in the router. The internet has still been calling on and off and I don't know what to do. I spoke to someone from Google yesterday and they troubleshooted the issue. Spectrum said that I'm probably on a channel that a lot of people are on and that's the issue. They are now claiming that it is Google that is the issue. I called Spectrum they said something was wrong with the modem and yesterday they said they fixed it. The internet remained working but the Wi-Fi would go in and out. Last week on Wednesday the Wi-Fi started going in and out. My Google nest has never had an issue until recently. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. Disclaimer: This thread was migrated from our previous version of the Google Nest Community.
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